Privacy policy

Who we are

This policy applies to airpport Pty Ltd (ABN 85 703 022 173, ACN 703 022 173), referred to as "airpport", "we", "us" or "our". We are an Australian software company based in New South Wales. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What this policy covers

This policy covers this website (airpport.com) and any contact you have with airpport directly, such as writing to us about our products, partnerships or a business idea.

Spacecamps has its own privacy policy, which applies when you use the Spacecamps service or website. You can read it at spacecamps.com.au/privacy-policy.

Information we collect

We only collect personal information you choose to give us. That can include:

• your name, email address and business name
• the content of your message, and any details you include in it
• records of our correspondence with you

Cookies, analytics and tracking

This website does not use cookies, analytics, advertising pixels or any other tracking. Fonts and images are served from this website, so no third-party services are loaded while you browse.

If you switch between light and dark mode, your choice is saved in your browser's local storage so the site remembers it next time. It stays on your device and is never sent to us. You can clear it at any time through your browser settings.

Hosting

This website is hosted on GitHub Pages, a service of GitHub, Inc. in the United States. Like most web hosts, GitHub may log technical details of each visit, such as your IP address, for security and to keep the service running. We don't receive or use these logs. GitHub's handling of this data is described in the GitHub General Privacy Statement.

How we use your information

We use the information you send us to:

• reply to your enquiry and keep a record of the conversation
• discuss, provide or improve our products and services
• follow up on partnership or product ideas you've raised with us
• meet our legal, tax and accounting obligations

We won't add you to a mailing list or send you marketing unless you ask us to, and you can tell us to stop at any time. We never sell personal information.

Who we share it with

We only share personal information when we need to, with:

• service providers who help us run the business, such as our email and file storage providers
• professional advisers, such as our accountant or lawyer
• government bodies or others where the law requires or allows it

Some of these providers, including GitHub, store data outside Australia, mainly in the United States. When we use overseas providers, we take reasonable steps to make sure they protect personal information to a standard consistent with the Australian Privacy Principles.

How we store and protect it

We keep personal information in secure, access-controlled systems and take reasonable steps to protect it from misuse, loss, and unauthorised access, change or disclosure. We keep it only for as long as we need it for the purposes above or as the law requires, then delete or de-identify it.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by contacting us. We'll respond within 30 days. If we can't do what you ask, we'll explain why.

Complaints

If you're concerned about how we've handled your personal information, contact us and we'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always on this page, with the date it was last updated at the top.

Contact us

airpport Pty Ltd
NSW, Australia

See also our terms and conditions.